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Shipping & Returns
Package shipping
The Prices Of The Articles Do Not Include Shipping Costs. The Shipping Costs Are Calculated For Each Order According To The Amount Of The Same, As Well As The Destination To Which The Shipment Is To Be Made. The User Can Check The Shipping Costs By Accessing The Shopping Cart Under "Shipping Costs".
If There Are Stocks Available, Delivery Times Will Not Exceed 24/48 Hours. Work Days.
In The Event That There Is No Availability, Vanyo Will Contact The Client Indicating A Delivery Time.
Delivery Times Are Indicative And Delays May Not Give Rise To Any Type Of Compensation Whatever The Reason. All Shipments Are Guaranteed At 100% Of Their Value.
The Customer Must Check The Status Of The Received Package And, If He Detects Any Anomaly In It, Record It On The Receipt Note Provided By The Transport Agency. This Step Is Essential To Be Able To Claim Insurance In Case Of Damage Caused By Transport.
If, Upon Receiving The Order, The Client Verifies That What Was Received Does Not Match What Was Purchased, Or That A Product Or Part Is Missing, He Must Notify It As Soon As Possible, And Always Within 2 Business Days, Together With The Invoice Number. Vanyo Will Proceed To Resolve The Problem At No Cost To The Customer.
Depending On The Carrier Chosen: (MRW And Correos Express)
Orders May Leave The Same Day As Long As They Are Completed Before 6:00 P.M., After That Time It Is Made The Next Day.
HOW MUCH WILL SHIPPING COST ME?
Shipping Is FREE On Orders Over €100(VAT Not Included) Peninsular Spain And Peninsular Portugal.
Spain And Peninsular Portugal: From €4.95 (VAT Not Included)
Balearic Islands From €8.95 (VAT Not Included) Example: Correos Express
Canary Islands €19.95 (VAT Not Included) Example: Correos Express
Shipments To Ceuta And Melilla To Consult...
This Shipping Method Will Allow You To Track The Delivery Thanks To A Web Address That We Will Provide You.
Shipping Costs Include Packaging, Handling And Postage.
Shipments With Origin Or Destination In The Canary Islands Do Not Include DUA Or Gas (Simplified Customs Management For Values Up To €150). For More Information You Can Write Us An Email.
RETURNS
Return conditions
To Make A Return Of Defective Material, A Box Must Be Made In Which To Separate The Material That Is Coming Out Defective. In Order To Pay Us The Shipping Costs For The Removal Of The Material, A Minimum Of 5 Defective Items Must Be Accumulated.
When You Have More Than 5 Defective Items To Return, You Can Send A List By E-Mail, Detailing The Material That Is Defective And Exactly What Happens To Each Item.
We Will Request A Collection From The Purchase Address To Remove The Merchandise Paying The Postage. Once We Receive It, We Will Replace It Or Pay In The Next Order Automatically.
We Pay The Removal Costs By Express Transport And We Will Pay You The Full Amount Or Replace It With A New One On Your Next Invoice.
You Can Send Us A Detailed List By E-Mail With The List Of Covers, Covers And Screen Protectors Etc...
GUARANTEE
Our After-Sales Service Is Governed By Royal Legislative Decree 1/2007 Of November 16, Which Approves The Text Of The General Law For The Defense Of Consumers And Users. Therefore, The Seller Must Deliver Its Products To The Customer According To The Contract, Responding To Any Problem Of Conformity. Vanyo Undertakes To Replace The Article, Repair It, Reduce The Price Or Refund The Money According To The Characteristics Of The Aforementioned.